Questions To Ask Yourself - Remodel

  • What are your overall goals for the remodel?
  • Are you looking for a designer as well as a contractor, or do you have a firm plan?
  • What is your budget?
  • Is there any padding in your budget in the event of surprises?
  • What is your timeline? How flexible are you with this?
  • How much communication do you expect from the contractor? Daily? Only as needed to answer questions?
  • What are your specific objectives? Are you adding a room, improving flow, redesigning a kitchen?
  • Do you want a contractor that has a showroom with fixtures, flooring and tile to choose from?
  • How do you want the space to feel when you’re done? For example, do you want it to feel cozy, spacious or contemporary?   
  • Are you interested in sustainable building materials and non-toxic finishes?

Questions For Potential Contractors

  • How long have you worked in the area?
  • What type of projects do you specialize in?
  • What type of projects do you enjoy the most?
  • Do you have a showroom?
  • Can you give me an overview of how the remodeling process works?
  • Do your subcontractors work just for you or do they work for a variety of contractors?
  • How long have you worked with your subcontractors?
  • How do you handle change orders?
  • How do you define the scope of work and outline the project costs? (i.e. is it a line item breakdown or simply a total cost estimate? Is it an estimate or a fixed bid?)
  • Can I get a list of references?

Questions For References

  • How extensive was your remodel?
  • Were you living on the property during the remodel?
  • Did you feel informed about the overall process?
  • Were there any surprises, delays, or budget issues that you felt like your contractor should have anticipated?
  • What did the contractor do well?  
  • What could the contractor improve upon?
  • How would you describe the communication between you and the contractor?
  • Was your contractor accessible and easy to contact?
  • Was there good communication between the contractor and the subcontractors?
  • What was the atmosphere of the job like?
  • Did you feel comfortable showing up on the job?
  • How did the contractor adapt to changes to the plan?
  • Did you feel like you were given an adequate explanation of the Why, What, Where, How, and How Much when changes occurred?
  • How often was the contractor on the job?
  • Did you like the subcontractors that your contractor used?
  • Did the contractor offer helpful suggestions such as eco-friendly alternatives or cost-saving measures?
  • Was the job done to your satisfaction the first time, or did you have a long punch list of items that needed to be finished or completed?
  • Would you work with this person again?